Returns & Exchanges

To initiate a return please send us an email to sales@mosaicmorocco.com with your name, order number, and reason for return.

If the items are eligible and approved for a return, we will gladly accept the items 45 days from purchase date. The customer is responsible for the non-refundable shipping fees for the return transaction.

Items must be in new condition and in the original packaging to qualify for a refund (please do not open or modify the product in any way). Please email the tracking number information to sales@mosaicmorocco.com.

Once we receive the returned items, we will issue a refund minus the original shipping fees.

To initiate a return please send us an email to sales@mosaicmorocco.com with your name, order number, and reason for return.
If the items are eligible and approved for a return, we will gladly accept the items 45 days from purchase date. The customer is responsible for the non-refundable shipping fees for the return transaction.
Items must be in new condition and in the original packaging to qualify for a refund (please do not open or modify the product in any way). Please email the tracking number information to sales@mosaicmorocco.com.
Once we receive the returned items, we will issue a refund minus the original shipping fees.

No return or refunds will be issued for custom made orders.

Please ship your order back to:
2804 S Highland Dr, Las Vegas, NV 89109
Please note that this process may take between 1-3 weeks depending on the shipping method you utilize.